For Restaurant Owners, GMs, and Catering Managers Who Want to Capture More Business Without the Chaos

Turn More Inquiries Into Happy and Loyal Customers

Engage360 helps restaurants and catering operations manage guest inquiries, respond faster, automate follow-ups, and grow revenue—all from one simple dashboard.

Image

4.9/5 star reviews

from business owners who prioritize client communication

as USED by:

Are You Missing Catering Opportunities Because Your Process Isn’t Systemized?

  • Are catering inquiries slipping through the cracks in your DMs, emails, or web forms?

  • Does your staff forget to follow up—or reply too late?

  • Are you losing time bouncing between platforms just to respond to basic guest questions?

  • No system to track past inquiries, manage contacts, or trigger review requests?

The CRM Built for Catering-Focused Restaurants

Centralize your lead capture, guest communication, and follow-up workflows—so you book more and stress less.

Centralized Inquiry Management System

Capture all catering, event, and reservation inquiries from DMs, emails, web forms, and calls into one easy-to-use dashboard—no more missed opportunities.

Automated Staff Follow-Up Reminders

Ensure every guest or catering lead gets a timely response with automated reminders and follow-up sequences for your team.

Unified Messaging Platform

Respond to guest questions, catering requests, and event bookings from Facebook, Instagram, email, and your website—all from one system to save time and reduce errors.

Inquiry and Guest Tracking Database

Easily track past inquiries, store guest preferences, and access previous conversations to personalize future interactions and win repeat business.

Instant Quote and Catering Proposal Generator

Quickly send polished catering packages, pricing options, and event proposals with built-in templates tailored to your menu and services.

Automated Review Request and Feedback System

After catering events or dine-in visits, automatically request reviews from happy guests to boost your online reputation and attract new business.

One Unified System to Run Your Marketing and Win More Customers

No more digging through inboxes or social messages

Capture Every Catering Inquiry Automatically

Engage360 pulls every inquiry—whether it comes from a form, text, email, or social DM—into one centralized inbox. No more missed opportunities or manual tracking.

Automated texts and emails keep your team top of mind

Follow Up on Catering Requests Instantly

Don’t lose business because no one followed up. Engage360 sends timely follow-up messages so catering leads stay warm—even if you're short-staffed or slammed during service.

Automated texts and emails keep your team top of mind

Follow Up on Catering Requests Instantly

Don’t lose business because no one followed up. Engage360 sends timely follow-up messages so catering leads stay warm—even if you're short-staffed or slammed during service.

Stay top of mind and boost your online reputation

Get More Reviews After Every Event

After an event, Engage360 can automatically send a review request to your customer. Great events lead to great reviews—which bring you more business.

Everything You Need to Streamline Catering & Guest Inquiries—In One Place

  • Lead Capture from All Guest Channels

  • Contact Database with Notes, Tags & History

  • Automated Follow-Up for Catering & Inquiries

  • Review Request Automation After Events

  • Unified Inbox for Text, Email, DMs & Web Chat

  • Task Assignment for Staff & Mobile App Access

TESTIMONIALS

What others are saying

“Faster Follow-Ups, More Bookings”

We booked more catering jobs this month simply because we started following up faster—and Engage360 made it effortless.
— Miguel, Owner, Mexican Grill & Catering

“Total Clarity on Every Lead”

All catering leads are now tracked, followed up on, and handled by the right person. No more guessing or digging through emails.

— Tasha, GM, Soul Food Restaurant

“Our Google Reviews Doubled”

Automated review requests helped us double our Google reviews after every big event. Love the workflow.
— Darren, Event Manager, BBQ Restaurant

Meet the

Engage360: The CRM Built for Restaurants with Catering Operations

CRM Restaurants

The #1 CRM for Restaurants

Here is what you get

  • All Guest Inquiries in One Inbox

  • Catering Lead Follow-Up Automation

  • Contact Database with Guest Notes

  • Review Request Workflows

  • Internal Task Assignments & Mobile Access

STILL NOt sure?

Frequently Asked Questions

How does Engage360 help with catering?

It automatically captures inquiries from your forms, social channels, and emails—then follows up so you can win more jobs without manual effort.

Can I assign catering leads to specific staff?

Yes. You can tag and assign leads to your event coordinator, manager, or anyone on your team.

Can it help me get more reviews after events?

Absolutely. You can send automated review request texts or emails after every catering job.

Does it replace my current email or social accounts?

No—it connects to them. You’ll keep using your current tools, just managed from one place.

Is there a mobile app?

Yes, you and your staff can view, respond, and assign tasks from anywhere.

Empowering small businesses with seamless CRM and automation solutions for growth and success.

Contact Us

Copyright 2025. All Right are Reserved. Engage 360 CRM