Engage360 helps restaurants and catering operations manage guest inquiries, respond faster, automate follow-ups, and grow revenue—all from one simple dashboard.
4.9/5 star reviews
from business owners who prioritize client communication
Are catering inquiries slipping through the cracks in your DMs, emails, or web forms?
Does your staff forget to follow up—or reply too late?
Are you losing time bouncing between platforms just to respond to basic guest questions?
No system to track past inquiries, manage contacts, or trigger review requests?
Capture all catering, event, and reservation inquiries from DMs, emails, web forms, and calls into one easy-to-use dashboard—no more missed opportunities.
Ensure every guest or catering lead gets a timely response with automated reminders and follow-up sequences for your team.
Respond to guest questions, catering requests, and event bookings from Facebook, Instagram, email, and your website—all from one system to save time and reduce errors.
Easily track past inquiries, store guest preferences, and access previous conversations to personalize future interactions and win repeat business.
Quickly send polished catering packages, pricing options, and event proposals with built-in templates tailored to your menu and services.
After catering events or dine-in visits, automatically request reviews from happy guests to boost your online reputation and attract new business.
Engage360 pulls every inquiry—whether it comes from a form, text, email, or social DM—into one centralized inbox. No more missed opportunities or manual tracking.
Don’t lose business because no one followed up. Engage360 sends timely follow-up messages so catering leads stay warm—even if you're short-staffed or slammed during service.
Don’t lose business because no one followed up. Engage360 sends timely follow-up messages so catering leads stay warm—even if you're short-staffed or slammed during service.
After an event, Engage360 can automatically send a review request to your customer. Great events lead to great reviews—which bring you more business.
Lead Capture from All Guest Channels
Contact Database with Notes, Tags & History
Automated Follow-Up for Catering & Inquiries
Review Request Automation After Events
Unified Inbox for Text, Email, DMs & Web Chat
Task Assignment for Staff & Mobile App Access
We booked more catering jobs this month simply because we started following up faster—and Engage360 made it effortless.
— Miguel, Owner, Mexican Grill & Catering
All catering leads are now tracked, followed up on, and handled by the right person. No more guessing or digging through emails.
— Tasha, GM, Soul Food Restaurant
Automated review requests helped us double our Google reviews after every big event. Love the workflow.
— Darren, Event Manager, BBQ Restaurant
CRM Restaurants
The #1 CRM for Restaurants
All Guest Inquiries in One Inbox
Catering Lead Follow-Up Automation
Contact Database with Guest Notes
Review Request Workflows
Internal Task Assignments & Mobile Access
It automatically captures inquiries from your forms, social channels, and emails—then follows up so you can win more jobs without manual effort.
Yes. You can tag and assign leads to your event coordinator, manager, or anyone on your team.
Absolutely. You can send automated review request texts or emails after every catering job.
No—it connects to them. You’ll keep using your current tools, just managed from one place.
Yes, you and your staff can view, respond, and assign tasks from anywhere.